Shipping & Delivery

Shipping & Delivery Policy

Order processing

We typically process orders within 1–3 business days after successful payment. Processing may take longer during festive periods, sales or periods of high demand. We’ll let you know if there’s a significant delay.

Estimated delivery times

  • Metro cities · 2–5 business days
  • Other cities and towns · 4–7 business days
  • Remote locations · 5–10 business days

Delivery times are estimates and may vary due to weather, courier delays or other unforeseen circumstances.

Shipping charges

We offer free shipping on all prepaid orders across India. Any applicable shipping charges will be shown at checkout before you complete your order.

Order tracking

Once your order is dispatched, we’ll send your tracking details by email or WhatsApp. Use the tracking link to check your latest delivery status.

Delivery details

Please double-check your shipping address, mobile number and email address when placing your order. Incorrect or incomplete details can cause delays or failed deliveries.

Packaging

We pack each order in our signature Bare & Gems packaging to protect your jewellery in transit.

Delivery attempts

Our courier partners make multiple delivery attempts. If they’re unable to deliver your order after repeated attempts, the package may be returned to us.

Damaged or missing items

If your package arrives damaged or appears to have been tampered with, or if an item is missing, please contact us within 24 hours of delivery. Include clear photos of the packaging and its contents so we can help.

Contact us

For help with shipping or delivery, reach us at: